Payment practices report
June 2021: export-focused businesses express caution
The Atradius Payment Practices Barometer is an annual review of business-to-business payment behaviour. This year’s survey explores a range of topics including payment terms, payment delays, credit sales, and DSO (Days Sales Outstanding), results of which provide a good indication of outlook for businesses in Taiwan .
Country Manager for Atradius in Hong Kong and Taiwan comments on the report
The majority of businesses we spoke to during the Payment Practices Barometer Survey expressed caution about the coming months and few were prepared to predict business growth with any confidence. The ongoing
impact of the pandemic is certainly a downside risk, particularly the problems associated with interrupted supply chains for its heavily exportfocused economy.
The negative impact on global trade caused by the pandemic has undoubtedly had an effect on Taiwan’s economy. This was particularly due to the problems associated with interrupted supply chains for its heavily export-focused economy. The Atradius Payment Practices Barometer provides us with the
valuable opportunity to hear directly from businesses how they are coping with changed trading and economic circumstances caused by the pandemic. The survey questionnaire was completed by businesses in Taiwan during Q2 2021, a full year after the World Health Organisation declared Covid-19 a global pandemic.
Key takeaways from the report
Taiwan’s economic model is largely reliant on exports. During periods of healthy trade flows, this has been an economic strength. However, the pandemic has resulted in a difficult export environment. It is perhaps for these reasons why the majority of businesses we spoke to during the survey expressed caution about the coming months and few were prepared to predict business growth with any confidence. However, in the year after the outbreak of the pandemic, a significant number of businesses in Taiwan continued to
use trade credit very frequently with B2B customers as an effective tool to drive sales and secure established relationships within a market. Moreover, businesses in Taiwan offer customers the longest payment terms in Asia, almost 20 days more than the regional average. Liberal trade credit policies may help drive sales and boost confidence, however businesses would be well-advised to protect their accounts receivable through credit risk mitigation measures.
Key survey findings for Taiwan
- Trade credit involves 55% of all B2B sales of Taiwanese businesses polled
- Payment terms offered by Taiwan businesses are the longest across Asia
- Late payments affect a significantly lower proportion of Taiwan's credit-based sales than across Asia.
- 65% of the respondents to our survey in Taiwan told us they employ trade credit insurance to mitigate the impact of customer credit risk on the business (average for Asia: 59%)
- Looking ahead, potential bank lending restrictions as well as the possibility of renewed geopolitical trade tensions are also reasons for concern for more businesses in Taiwan than in Asia.
Interested in getting to know more?
For a complete overview of the payment practices in Taiwan and in the local ICT/electronics,
chemicals/pharma and textiles/clothing industries, please download the complete report.